How to buy

We accept payment by any lawful means.

We accept payment by: BANK Wire transfer (t/t).

We accept payment by: PayPal, credit/debit card, Western Union.

We aim to deliver all orders within 5-7 working days, however, where items are out of stock, there may be a delay.

Standard International (with track No)

Shipping during one-two business days after payment, by Regular International Airmail, tracking number available. The item will be shipped out from US, HK, CN, UA. Items dispatched to buyer’s from Monday to Friday (Saturday & Sunday & Holiday excluded).

Expedited International (FedEx/DHL, EMS if need)

Shipping during one-two business days after payment, by FedEx, DHL, EMS (for some countries). The item will be shipped out from US, HK, CN, UA. Items dispatched to buyer’s from Monday to Friday (Saturday & Sunday & Holiday excluded).

In case of order returns or delays, we will inform you of a new estimated delivery date.

If you have any queries regarding delivery, please contact Email sales@trustnuo.com quoting your name and order number.

Our standard 5 year warranty for all new product of Optical Transceiver Module, from the time of receipt of goods.

Some of our products warranties will adjust base on the accurate specification. On such goods, we announced.

If you are not completely satisfied with your order, contact our returns department on  sales@trustnuo.com within 24 hours of delivery and we will either exchange, replace or refund the item price. All we ask is that the item(s) are in their original packaging, unopened and any individual products remain sealed with labels and lids intact. If any goods are returned damaged we reserve the right to levy a charge commensurate with our costs of processing the sale.

Any postage incurred by returning the item(s) to us will not be refunded nor will the original cost of delivery, unless in the case of damaged or faulty goods, or goods mistakenly shipped.

Please do not return the product to us without first contacting us.