FAQ

A:Dear Sir, you can contact Sales@trustnuo.com to release the PO.

A:Dear Sir, you may click "Download" base on the part numbers, some of them maybe missing, then please send message to Sales@trustnuo for more requirement.

A: Dear Sir, first of all, we can provide the free samples for you if your next orders amount hit the MOQ amount of TRUSTNUO.

A: Dear Sir, it normally takes 3 business days if the part numbers you selected you choosed have the inventory.

A:Dear Sir, the refund caused by order cancellation, RMA return or refund agreement will be process within 3~5 working days. However, it may take 7-10 working days to receive your refunds.

Refunds are usually issued based on the payment method used at the time of purchase.

However, we have the right to choose the refund method by Bank Transfer, Western Union or Paypal.

A: Dear Sir, you may click the "OEM/ODM" see the details. Click here.

A: Dear Sir, you can choose the package type, data rate, wavelenth, distance in the homepage base on your requirements.

A: Usually, we may have the 5 years after the products shipped. If you have the additional requirements, then it will update base on the details for discussion.

A:Our optical transceiver modules compatible with the famous brands such as Cisco, Arista, Huawei, DellEMC, HP, Juniper, 3COM, Foundry, Alcatel, Extreme, Brocade, Ciena, Mellanox, JDSU Coherent, FIBRAIN, MikroTik, UBIQUITI, Oringnet, ARUBA, Transition, H3C, D-LINK, ZyXEL, Planet and so on.

A:Yes, we could arrange the dedicate pacakge base on your requirement, and the quotation must added in the final negociation. Thanks.